Refund policy

RETURNS POLICY

Please contact us if you would like to discuss returning any products.

On approval, you will be asked to send back the goods clearly stating your full name and order reference number. Once the goods have been received, the refund will be processed. Depending on your reason for returning you will not be refunded any original delivery charges.

If you are returning an incorrect order or a product which was delivered to you in a damaged or faulty state, we would ask you to follow returns procedures set out above. We will refund you the purchase price, the delivery charge and any parcel carrier costs you incur. You have 14 days from date of purchase to apply for a refund.

When returning items you are recommended to keep a proof of posting. Proof of posting will not be accepted as proof of delivery. We will not accept responsibility for lost or damaged parcels.